About Us

THE BIG PARTNER FOR YOUR INTERNATIONAL BUSINESS

PFCEX offer you the best order fulfilment solutions in Vietnam and Southeast Asia, enabling your eCommerce brands to enhance their reputation, help grow your business and reach new and expanding markets across the world through our unique eCommerce fulfilment technology.

We provide a 360 degree solution

Fulfillment and warehousing

We collect, store, pack and send to carrier. We provide you with full information about inventory levels.

First and Last-mile Delivery Network

Order will be delivered by our delivery agent network and integrated national carriers.

Middle-mile Tracking

Control of goods or orders distribution among cities within country.

Call-center

We will call the customer from a local call-center to verify the order and handle any complaints from the customer during and after delivery.

Reverse Logistics

Hassle free returns is the best way to deliver great brand experience which leads to high retention levels and improved LTV. We'll take care of this process for you.

Cash On Delivery

We can provide collection of cash on delivery: it is the most common payment method in emerging markets and providing a cash on delivery payment option significantly increases conversion rates.

Marketing Support

We can provide additional marketing consulting services and provide you with up to date customer research data.

Deep Analytics

Allows progressive optimization of delivery speed and buyout rates.

Integration

Open API for synchronizing of data with your IT infrastructure such as CRM, ERP or finance systems.